![]() ![]() It will not affect any other application or registered device you have for your User (i.e. You are able to control this feature through your mobile, desktop or web application.ĭo Not Disturb (DND), found under General Settings >Call Preference section in Desktop or Web applications or under Settings in the Mobile application, allows you to set just that specific OnSIP application on DND. Global Availability is a feature available only within the OnSIP app and allows you to place all registered devices either Away (will not ring any device) or Available status. What is the difference between Global Availability, APP calling, and Do Not Disturb? Call waiting cannot be disabled with the OnSIP app. Can I turn off Call Waiting (the beeping I hear in my ear during a call)? Calls to internal extensions and other SIP addresses are free. Yes, as long as your OnSIP account is funded, you can make calls to the public telephone network. The desktop app refreshes automatically at certain intervals, but if you wish to manually refresh, you can use the following shortcuts:Ĭan I make an outbound call with the OnSIP app? The recipient of the link will be asked to provide his or her name so you can identify the caller as the call comes in. "Your Professional Call Link" is a unique URL that you can send to anyone to invite them to voice or video call you from a supported web browser. If you do not know your SIP address, please ask the administrator of your OnSIP hosted PBX account.įor more info, click here. Password reset instructions will be emailed to the email address associated with your SIP address. If you do not know your password, you can reset it by clicking on the " forgot password?" link on the login page. Log in with your SIP address and password. Can I create a 3-way call using the OnSIP app?Ĭurrently, this feature is only available on the web app in a Firefox browser. We recommend provisioning at least 100 kbps of bandwidth per simultaneous audio call on your network. The OnSIP app is a real-time communications app over the internet and is subject to the same limitations associated with VoIP calling. If you are using the desktop app for Windows, at the time you start the call, your system’s Default Device for audio input and output will be used, not your Default Communications Device.įinally, for optimal call quality, you will need sufficient internet bandwidth. If you are using the desktop app for Mac, at the time you start the call, your system’s Default Device for audio input and output will be used. Unlike Chrome users, Firefox users will need to share their media settings on each call. Calls will not work if the user does not share his/her media settings. The user will also receive a prompt that will appear as an orange band in the top of the browser window. On inbound or outbound calls, the user will be asked to share his/her camera and/or microphone settings with the OnSIP app. Calls will not work if the user declines to hit the ‘Allow’ button. On the first inbound or outbound call, the user will be asked to allow Chrome to share his/her camera and/or microphone with the OnSIP app. If you are using the web app, you will need to make your computer speaker and microphone accessible to your browser. What do I need to make/receive a successful call?įirst, log into on Chrome, Firefox, or Opera, or open the desktop app. What operating systems are supported for the desktop app?Ĭurrently supported operating systems include Mac, Windows, and Linux. We recommend using Chrome for optimal performance. ![]() What browsers are supported for the web app?Ĭurrently, supported browsers include Google Chrome, Firefox, and Opera. OnSIP for Windows download instructions.Log in at or download the desktop app for Mac, Windows or Linux. The OnSIP app is available for free to all OnSIP users. ![]()
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